Your privacy matters to us. This Privacy Policy explains exactly what personal information 788vin collects from Pakistani players, how we use it, who we may share it with, and what rights you have over your own data.
Our Commitments
These six principles summarise our approach to your data. The full policy detail is in the sections below — please read them carefully.
788vin only collects the personal information that is genuinely necessary to operate your account, process transactions, verify your identity, and comply with our regulatory obligations. We do not collect data for its own sake.
All data transmitted between your device and 788vin's servers is encrypted using 256-bit SSL/TLS — the same standard used by HBL, Meezan Bank, and Pakistan's leading financial institutions. Your data is never sent in plain text.
788vin does not sell, rent, or trade your personal data to third-party marketers or data brokers under any circumstances. When we share data with partners, it is strictly limited to what is required to deliver our services — payment processing, KYC verification, and fraud prevention.
You have the right to access, correct, export, or request deletion of your personal data at any time. 788vin provides straightforward processes to exercise these rights. Simply contact our support team and we will respond within the timeframes set out in this policy.
Promotional communications from 788vin — including SMS offers, email bonuses, and app notifications — are only sent where you have provided consent. You can withdraw that consent at any time and we will stop sending marketing messages promptly.
We do not keep your data indefinitely. Retention periods are set based on legal and regulatory requirements. Once those periods expire and there is no legitimate reason to retain your data, it is securely deleted or anonymised from our systems.
This Privacy Policy is issued by 788vin ("788vin", "we", "us", "our"), an internationally licensed online gaming platform operating the website at 788vin.net. 788vin is the data controller in respect of all personal information collected through this website and any associated mobile platform or application.
788vin offers cricket betting, live dealer casino games, slots, fishing games, and other gaming products specifically tailored for Pakistani players across Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, and all other cities in Pakistan. As part of delivering these services, we collect and process certain personal information about our registered players and site visitors.
This Privacy Policy explains our data practices in plain language. We encourage all 788vin users to read it in full. If you have any questions after reading this document, you can reach our support team at [email protected] at any time.
788vin collects several categories of personal data from players and site visitors. The categories and specific data points we may hold about you are set out in the table below.
| Category | Examples of Data Collected | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC or passport number, nationality | Yes |
| Contact Data | Email address, phone number, residential address | Yes |
| Financial Data | JazzCash account, EasyPaisa wallet, bank account details (HBL, UBL, Meezan), card details | Yes |
| Verification Data | Copies of identity documents, proof of address, selfie or liveness check images | Yes (KYC) |
| Transaction Data | Deposit history, withdrawal history, bet history, game play records | Yes |
| Technical Data | IP address, browser type, device identifiers, operating system, session tokens | Automatic |
| Usage Data | Pages visited, features used, click patterns, session durations, referral source | Automatic |
| Communications Data | Support chat transcripts, email correspondence, complaint records | Where applicable |
| Marketing Preferences | Consent status for SMS, email, push notifications, preferred communication language | Optional |
We do not intentionally collect sensitive categories of personal data such as racial or ethnic origin, religious beliefs, health data, or political opinions unless specifically required for regulatory compliance purposes and only with your explicit consent.
The majority of the personal information we hold about you is provided directly by you during the account registration process, when completing KYC verification, when making a deposit or withdrawal, when contacting our support team, or when responding to a survey or promotion.
When you visit 788vin.net or use our mobile platform, certain technical and usage data is collected automatically through cookies, server logs, and similar technologies. This includes your IP address, the type of device you are using, your browser version, and details of the pages you view. This data is collected whether or not you have a registered 788vin account.
In some circumstances we receive personal data about you from third-party sources. These include:
788vin uses the personal data we collect for the following specific purposes. We do not use your data for any purpose that is incompatible with the reason it was originally collected.
Under internationally recognised data protection principles, every use of personal data must have a valid legal basis. The legal bases on which 788vin relies to process your personal information are as follows:
| Processing Activity | Legal Basis |
|---|---|
| Account registration, login, and management | Performance of a contract |
| Processing deposits, wagers, and withdrawals | Performance of a contract |
| KYC identity and age verification | Legal obligation |
| Anti-money laundering monitoring and reporting | Legal obligation |
| Fraud detection and platform security | Legitimate interests |
| Responsible gaming monitoring and self-exclusion | Legal obligation / Legitimate interests |
| Customer support and complaint handling | Performance of a contract |
| Marketing and promotional communications | Consent |
| Analytics and platform improvement | Legitimate interests |
788vin does not sell your personal data to any third party. We share data only where it is necessary to deliver our services, meet our legal obligations, or protect the integrity and security of our platform. The categories of third parties with whom we may share your data are as follows:
To process your deposits and withdrawals in PKR, we share necessary financial data with our payment partners. These include JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and card processors operating under Visa and Mastercard networks. These providers are contractually bound to use your data solely for the purpose of processing 788vin transactions.
To fulfil our age verification and KYC obligations, we use third-party identity verification services. These providers receive copies of the identification documents you submit and return a verification result to 788vin. They are not permitted to retain or use your documents for any other purpose.
We use specialist third-party services to screen accounts and transactions for fraud indicators and money laundering risk. This may involve sharing certain account data — including transaction patterns and device identifiers — with these services. Their use of this data is strictly limited to the provision of fraud and AML screening.
Where required by our gaming licence conditions or by applicable law, we may be required to disclose personal data to regulatory bodies, law enforcement agencies, or courts. We will comply with such requirements but will seek to limit disclosure to the minimum necessary in each case.
We use third-party technology providers for services such as cloud hosting, data storage, game provision, customer support software, and analytics. These providers act as data processors on our behalf and are contractually required to handle your data securely and only in accordance with our instructions.
As an internationally licensed gaming platform, 788vin's operations involve processing and storing data in multiple jurisdictions. Some of our technology and service providers are based outside Pakistan, which means that your personal data may be transferred to and processed in countries other than Pakistan.
Where personal data is transferred internationally, 788vin ensures that appropriate safeguards are in place to protect your data to a standard at least equivalent to the protections described in this policy. These safeguards may include contractual clauses with data recipients or reliance on recognised data protection frameworks.
If you would like more information about the international transfer mechanisms we rely on, please contact us at [email protected].
788vin retains your personal data only for as long as is necessary for the purposes set out in this policy, including satisfying any legal, regulatory, accounting, or reporting requirements. When determining appropriate retention periods, we consider the amount and sensitivity of the data, the potential risk of harm from unauthorised use or disclosure, and the purposes for which we process it.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and identity data | 5 years after account closure | Gaming licence regulatory requirement |
| KYC verification documents | 5 years after account closure | AML / regulatory compliance |
| Transaction and bet records | 5 years after account closure | AML / financial record-keeping |
| Customer support records | 3 years after resolution | Dispute resolution and quality assurance |
| Marketing consent records | Until withdrawal of consent + 1 year | Proof of consent |
| Technical and usage data (logs) | 13 months | Security monitoring and analytics |
| Cookie data | Up to 24 months (varies by cookie) | Platform functionality and analytics |
At the end of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked back to you as an individual. Anonymised data may be retained indefinitely for statistical and analytical purposes.
788vin uses cookies and similar tracking technologies — including local storage, session storage, and web beacons — to operate and improve the Platform. When you first visit 788vin.net, you will be presented with a cookie consent notice that allows you to manage your preferences.
You can manage, restrict, or delete cookies at any time through your browser settings or by revisiting the cookie preference centre on 788vin.net. Note that disabling strictly necessary cookies will prevent the Platform from functioning correctly. For mobile users on Pakistani networks, browser-level cookie settings can typically be found under the Privacy or Site Settings section of Chrome, Safari, or your preferred mobile browser.
788vin implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. Our security posture is reviewed and updated regularly in response to evolving threats.
As an individual whose personal data is processed by 788vin, you have the following rights. We are committed to honouring these rights promptly and without unnecessary barriers.
To exercise any of the rights listed above, please contact the 788vin support team by email at [email protected]. Please include your full name, registered email address, and a clear description of the right you wish to exercise. We will acknowledge your request within 3 business days and provide a substantive response within 30 days. In complex cases, we may extend this to 60 days, in which case we will inform you of the extension.
We will not charge a fee for handling your request unless it is manifestly unfounded or excessive, in which case we may charge a reasonable administrative fee or decline to act on the request. We reserve the right to verify your identity before processing any rights request to prevent unauthorised access to another person's data.
788vin's gaming services are strictly intended for adults aged 21 years and older. We do not knowingly collect personal data from any person under the age of 21. If you are under 21 years of age, you must not register an account, make a deposit, or participate in any gaming activity on the 788vin Platform.
All new accounts are subject to mandatory age verification as part of our KYC process. We will not activate a player account or permit deposits until age verification has been completed successfully. Accounts where age verification fails or where a player is found to be under 21 will be closed immediately, any funds returned, and the matter reported to the appropriate regulatory authority where required.
The 788vin Platform may from time to time contain references to or information about third-party organisations such as payment providers, game developers, or sporting organisations. This Privacy Policy applies solely to the 788vin Platform and does not extend to any third-party websites, applications, or services.
We have no control over the content or privacy practices of any third-party website and we are not responsible for the privacy policies of those third parties. We encourage you to review the privacy policy of any third-party service you use in connection with your 788vin experience.
788vin reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date shown at the top of the document. Where changes are material — meaning they significantly affect your rights or how we process your data — we will provide a more prominent notice, such as a banner on the 788vin homepage or a direct notification to your registered email address.
We encourage you to review this Privacy Policy periodically to stay informed about how 788vin is protecting your information. Your continued use of the Platform after any changes have been posted constitutes your acceptance of the updated policy.
If you have any questions, concerns, or complaints about this Privacy Policy or about how 788vin handles your personal data, we strongly encourage you to contact us in the first instance so that we have an opportunity to address your concerns directly.
You can reach the 788vin privacy team by email at: [email protected]
Please include the subject line "Privacy Enquiry" or "Privacy Complaint" so that your message is directed to the appropriate team member. We aim to respond to all privacy-related queries within 5 business days and to resolve complaints within 30 days.
If you are not satisfied with our response to your complaint, you may have the right to escalate your complaint to the relevant data protection supervisory authority or to the gaming regulatory body under whose licence 788vin operates. Details of the applicable authority will be provided to you in our response to your complaint, based on the specifics of your situation.